At Melbourne Silver Cabs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you use our taxi services in Melbourne, Australia.
Information We Collect
We may collect basic information to provide smooth and reliable service:
- Name and contact details
- Pickup and drop-off locations
- Booking preferences
- Payment-related information
- Feedback and communication records
How We Use Your Information
Your information is used only for service-related purposes:
- To confirm and manage bookings
- To provide timely pickups and drop-offs
- To improve service quality
- To communicate updates or offers
- To maintain safety and security
Data Protection
We take reasonable steps to protect your data from unauthorised access, loss, or misuse. Your information is stored securely and only accessed when required for service delivery.
Sharing of Information
We do not sell or rent your personal information. Data may only be shared with trusted partners when necessary to complete your booking or comply with legal obligations.
Cookies and Website Usage
Our website may use basic cookies to improve user experience and understand visitor preferences. You can manage cookie settings through your browser.
Your Rights
You have the right to access, update, or request deletion of your personal information at any time.
Information Summary
| Type of Data | Purpose |
|---|---|
| Contact Details | Booking and communication |
| Location Info | Accurate pickup and drop |
| Payment Details | Secure transactions |
| Feedback | Service improvement |
Updates to Policy
We may update this policy from time to time. Changes will be reflected on this page.
If you have any questions, feel free to contact Melbourne Silver Cabs for assistance.